Terms & Conditions

Next Door – Frodsham, Cheshire
Last updated: 12/08/25

1. Reservations

Reservations for standard dining may be made online or by telephone and do not require a deposit.

We kindly ask guests to inform us as soon as possible if they are unable to attend. Late cancellations have a significant impact on a small independent restaurant.

We reserve the right to release tables if guests are more than 15 minutes late without prior notice.

2. Private Dining & Exclusive Hire

Private dining, large party bookings, and exclusive hire are subject to a confirmed minimum spend, agreed in writing at the time of booking.

Once confirmed, this minimum spend forms the basis of the reservation agreement.

Cancellations are charged as follows:

  • More than 14 days prior to the event: No charge

  • Between 7 and 14 days prior to the event: 25% of the agreed minimum spend

  • Within 7 days of the event: 100% of the agreed minimum spend

These terms reflect the preparation, staffing, and opportunity costs associated with reserving space exclusively.

Final guest numbers must be confirmed no later than 48 hours prior to the booking. Reductions in numbers after this time may be charged in line with the agreed minimum spend.

3. Tasting Menu & Dietary Requirements

For tasting menu reservations and events, dietary requirements and allergies must be communicated at least 24 hours in advance.

While we take every care in the preparation of food, we cannot guarantee the complete absence of allergens due to the nature of our kitchen environment.

4. Pricing

All prices include VAT.

No service charge is added to your bill. Should you wish to leave a gratuity, there is an option available via our card terminal. All tips are distributed in full between the team members working that service.

5. Conduct

We strive to provide a warm, relaxed and enjoyable environment for all guests.

We reserve the right to refuse service or request guests leave if behaviour is deemed inappropriate, disruptive, or unsafe to staff or other diners.

6. Website & Intellectual Property

All content, imagery and branding on this website is the property of Next Door and may not be copied or reproduced without written permission.

7. Amendments

We reserve the right to amend these Terms & Conditions at any time. The latest version will always be available on our website.